Is shipping included in your prices?
Catalog prices do not include shipping. Merchandise will be shipped the most economical way unless otherwise instructed. Shipping will be added to each order and is calculated during the checkout process. The shipping total displayed online is only an estimate. In certain cases shipping costs could actually be higher depending on shipping location, box weight, and any applicable taxes or tariffs on shipping and/or handling. If the rate is going to be substantially more than stated, we will call you. Your total will be adjusted accordingly. If you need your package shipping in a specific manner, you are required to contact us by phone at the time of your order.

Packaging, Shipping and Rush Service policies:
Prices are based on bulk packaging. Prices for multiple drop-shipments, individual carton packing or rush service will be provided upon request. We ship using UPS services, but we reserve the right to ship goods through whichever shipping company we deem appropriate, even if you specify a shipping method during checkout. This can include USPS, UPS, Fedex, or another company. Most orders are shipped the same day, or within 24 hours of being received (weekdays).

Does Foxfire ship internationally?
Foxfire ships worldwide, however our on-line store will accept orders and calculate shipping for companies located in the continental states only. For Hawaii, Alaska, and for international orders, please order via phone by calling 1-800-497-0512.

Where can I check on shipping transit times?
We use UPS for standard ground shipments. You can approximate UPS Ground Time-In-Transit map by entering our zip code, 19713, at this page. You will be assigned a UPS tracking number on your order status page (visible by logging in from the website, or by clicking the link provided in your order confirmation email) as soon as your order is shipped.